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Frequently Asked Questions

TERMINATIONS FOR EMPLOYERS

Terminating someone’s employment is never an enjoyable experience. As an employer, you are not hiring staff anticipating having to let them go. The goal is to train and support employees to flourish in a role, and ideally help drive the success of the business.

Unfortunately though, letting employees go is just another harsh reality of business. This is why, for example, we always advise including a termination clause in a written employment contract – you may not want to anticipate an unfortunate ending right from the very beginning, but they happen.

The other piece of advice we routinely offer is not to terminate anyone’s employment before first consulting with a lawyer. Employment terminations are a tricky business, and can easily go sideways if not done with the utmost care. Here though, for quick reference as you go through the process, are the 10 most common questions that we encounter from our clients.

What do I owe my employee if I have to let them go?

If you’re letting go of an employee without cause and trying to figure out what you owe them, your first guide is their written employment contract. If it was done properly, the contract must at least say that you’re paying them out the minimum amounts that they’re owed under employment standards law, plus it may add in an additional period of payment, possibly an extra few weeks or even months, that are designed to support the employee. 

If however your written contract does not include any sort of termination clause, or if it was a contract written years ago that had not been updated in some time, it may not offer any restrictions on what you would owe your former employee. In most cases, unless your contract was drafted in the last year by an employment lawyer, it is safer to assume that the contract will not properly restrict what you may owe an employee. In that case, you’ll likely owe them what is known as ‘reasonable notice of termination’ under common law. This is an analysis of judge-made law that determines how long it would reasonably take a person in similar circumstances, of a similar profile and with similar experience, to find a comparable role. It’s not a precise calculation, but lawyers will anticipate what a court would say in these circumstances if they are negotiating an employee’s exit package.

This can be where things get incredibly complicated and it is always good to seek legal advice when contemplating your exit package to assess your obligations and avoid the risk of a legal claim from the employee. The difference between a well-drafted contract and an ineffectual one can be drastic – one may restrict a payout to 8 weeks’ salary and the other can run as long as two years or more in some cases, so it is always smart to seek regular legal advice on your contracts. Learn more about terminations without cause here. 

Do I need to give the employee a reason that I’m letting them go?

No. This is a common misconception amongst employees – they believe that their employer owes them a reason for their termination, or that they cannot fire them without one. The truth is that any employee can be let go at practically any time for practically any reason, so long as they are paid out properly. This is considered a ‘termination without cause,’ and should be followed according to the section above.

Not only do you not owe the employee a reason in a without cause termination, but it can be risky to provide one. Employers are obligated to follow provincial human rights laws, which means that employees cannot be discriminated against based on personal characteristics such as their race, ethnic origin, sexual orientation, gender identity, marital status, or disability etc. (each province’s human rights code contains a full list of reasons). If an employee connects the employer’s given reasons to a protected human rights ground then the employer could later be on the hook in a human rights claim.

Aren’t termination and severance the same thing?

Legally speaking they are sometimes not. The terms ‘termination’ and ‘severance’ are usually used the same in everyday conversation, but according to employment standards law they are two entirely different amounts depending on the province. 

In Ontario, for example, termination pay is the base amount owed to an employee under the province’s employment standards legislation. Severance however, is an additional number of weeks per years of service if the employee had been working there for more than 5 years, and if the company had either reached a certain payroll threshold or was conducting mass layoffs. This is not the case in every province however, and some employment standards laws do not mention the term ‘severance,’ so take note of the fact that there may be a difference. 

What is the difference between lump sum and salary continuance?

When you are constructing a termination package for an employee, there are two common methods of offering payment. Even though any amount that you offer will effectively be in lieu of their regular salary for a set period, this amount can be offered in a lump sum, or as a period of salary continuance. 

Most employers prefer offering salary continuance because it allows them to easily build in what is known as a clawback. An employer is only responsible for keeping a former employee whole until they find new employment, and they are responsible for looking in earnest. A clawback can say that the employee’s pay will extend for a set number of weeks unless the employee finds new employment, in which case they must inform their former employer and they will then receive half of the remaining amount. A lump sum, on the other hand, does not have clawback provisions, and offers an employee their money up front.

There are advantages and disadvantages to both options from the perspective of taxes, benefits and logistics, so it is always best to consult with an employment lawyer before offering up a package. 

Do I have to pay out benefits and bonuses during the notice period?

The short answer is yes. While provinces have different legislation, some such as Ontario require benefits for example to be continued during the notice period as part of employment standards law. There is also nationwide case law on bonuses that states that bonuses generally have to be paid out through the notice period unless there is clear and explicit wording to the contrary. Learn more about that here. 

On the whole though, judge-made law states that an employer is responsible for ‘keeping the employee whole’ throughout the notice period. Broadly speaking that includes continuation of their extended benefits, payout of their bonus over the notice period, and compensation for anything else they would have otherwise earned such as a car allowance, phone allowance, gym membership, etc. If an employee does file a wrongful termination claim then these are generally items their lawyer will seek to have compensated, and a negotiated settlement will likely take them into consideration. 

How do I tell the rest of my team about the person’s departure?

The answer is to do so carefully, for a few reasons. The first reason is that you can keep the upper hand and keep control of the messaging. Remember that employees talk to one another, and rumours can easily start to fly. If the circumstances are contentious at all then employees may be excitable, or confused, or frightened for their own job security. Informing them that a person is no longer on the team, and who will be taking over their responsibilities moving forward, can help keep things orderly.

If the departure is somewhat amicable, then allowing the former employee to have some input on the messaging may help them save face. Long-serving employees are usually particularly attached to their workplace, and so a sudden departure can be jarring for both themselves and their colleagues. Allowing them to even review messaging may help them to save face, and in turn may prevent hurt feelings from becoming a key motivator for any aggressive legal action. 

What if I had cause to terminate their employment?

We say that ‘just cause for summary dismissal’ (the legal term for cause) is like the capital punishment of employment law. You are effectively sending the employee out the door with nothing – no notice of their termination, no pay in lieu of notice, nothing. The challenge is that while many employers think that they have just cause to terminate, the legal threshold for cause is very narrow, and getting it wrong can be an expensive mistake. 

Before you rush to take a heavy hand, think of just cause termination as a last resort. If there is suspicion of misconduct, for example, it may be advisable to place the employee on a paid administrative leave while you are investigating the allegations. This provides the opportunity to weigh your options and your evidence, and make sure that you are acting with an even hand.

Remember, while you may have had a reason in your mind for making the decision to terminate, it usually does not rise to the level of ‘just cause.’ The greater risk, though, is that an allegation of just cause can easily backfire if the court disagrees with your assessment of the fact. A misplaced allegation of just cause can come back as an allegation of bad faith, and increase the employee’s likelihood of being awarded damages if their case goes to trial. Learn more about just cause, and Stuart’s book on the topic, here. 

If I had cause then can I send the person home with nothing that day?

In short – probably not. The answer is that even if you send the employee out the door with nothing, you still may owe them money, and how you handle the situation may determine how much. As outlined above, just cause must be dealt with very carefully. Always consult with a lawyer to make sure that you have a reasonable cause case, and are less likely to be hit with a claim for bad faith in how you’ve carried out the termination. 

Judge-made law from Ontario though suggests from previous cases that unless an employee has displayed “wilful misconduct, disobedience or wilful neglect of duty,” they will still be owed at least their minimum termination pay (and other requirements) outlined within employment standards legislation. Moreover, a recent decision from the Ontario Court of Appeal confirms that a written employment contract needs to comply with employment standards legislation minimums in order to be legally valid. While different provinces may weigh each scenario differently, be prepared for the fact that even a termination with cause may wind up costing some money. 

What is this ‘constructive dismissal’ that I keep hearing about?

When you hire an employee and have a written employment contract, both you and the employee are responsible for upholding what is outlined in that contract. You may have some flexibility built in in places, but generally speaking you have agreed to employ them in their position, at an agreed-upon wage, performing agreed-upon duties, etc. If you single-handedly make major changes to this agreement without the employee agreeing, such as cutting their salary or commission structure, making major changes to their job duties, etc. then the employee can claim that they were constructively dismissed, or essentially fired without actually hearing those exact words.

The term constructive dismissal is often misused by employees who don’t fully understand the implications. Not every small change that you make as an employer will result in a constructive dismissal. Changes need to be substantial, so small changes in duty or a small variation in pay will not meet that threshold. Also, judge made law has shown that a temporary layoff, if not specifically allowed by the employment contract, can be considered a constructive dismissal. Bad faith can take other forms too – making an employee miserable with the hopes that they quit and you can avoid paying out termination and severance can come back as an allegation of bad faith. This can be a common strategy, and courts have viewed it just as seriously as alleging there was just cause without a valid reason. 

If the court agrees that there was a constructive dismissal then the employee will be eligible for termination pay, which could become a costly venture, so it is always best to consult with an employment lawyer before making any significant changes. Learn more about constructive dismissal and its implications here. 

Is there any way that I can undo a termination if I change my mind?

Terminating an employee is like scrambling an egg – it can be incredibly difficult to undo. In a perfectly smooth termination scenario you would present the employee with their exit package, they would take a few days to review (likely with their own lawyer), and then sign off on your offer as well as sign a release formalizing that the relationship is over and they will not pursue any legal claims. However, just as some employees will try to pull back on their resignation, some employers may have second thoughts about terminating an employee. 

If your lawyer is negotiating an employee’s exit with that employee’s lawyer, and reinstatement is an option that you would consider, speak with your lawyer about your potential options. This is not always a workable scenario given the circumstances that can surround a termination, but there are cases where it has worked well. An employee is responsible for mitigating their losses, or finding new employment, and offering them employment could potentially reduce your severance obligations. Speak with your lawyer to see if it is a potential option and how it could feasibly work. 

What kind of damages can an employee claim if they sue for wrongful dismissal?

Employees can claim several types of damages, including:

  • Termination pay: This is to compensate them for the income they lost because they weren’t given proper notice of termination.
  • Bad faith/moral damages: These are awarded if you acted unfairly or hurtfully during the dismissal, causing the employee mental distress.
  • Punitive damages: These are rare and meant to punish you for very bad conduct during the dismissal.
  • Human rights damages: If the employee was dismissed for discriminatory reasons, they can claim these damages.
How is termination pay calculated? Is it taxable?

Termination pay is based on things like the employee’s age, how long they worked there, their role, and whether there are similar jobs available. It can be a few weeks’ pay or up to two years of compensation. It is taxable, and they might have to repay some Employment Insurance (EI) benefits.

How can I avoid having to pay bad faith damages?

To avoid bad faith damages, treat employees with respect during the termination process. Be honest about the reasons for dismissal, and don’t humiliate or make false accusations against the employee.

How can I avoid having to pay punitive damages?

Punitive damages are awarded for malicious or oppressive conduct. To avoid them, ensure your termination practices are fair and comply with all legal requirements.

How can I avoid having to pay human rights damages?

Make sure your workplace is free from discrimination and that all employment decisions are based on legitimate, non-discriminatory factors.

What can I do to minimize the risk of wrongful dismissal claims in general?
What is constructive dismissal?

Constructive dismissal occurs when an employer makes significant changes to the terms and conditions of an employee’s job without their consent. These changes may force the employee to resign, and under Canadian law, this resignation could be treated as a termination, potentially entitling the employee to compensation.

What types of changes might lead to constructive dismissal?

Common examples include:

  • A significant reduction in an employee’s salary or benefits
  • A demotion or major change to job duties
  • Relocation to a distant workplace (or requiring a shift from remote to hybrid or in-person work)
  • Allowing or creating a toxic or hostile work environment
  • Fundamental changes to work hours or schedules
How can I avoid situations that could lead to constructive dismissal claims?
  • Communicate Clearly: Discuss any proposed changes with the employee before implementation and clearly delineate the changes.
  • Seek Consent: Obtain written agreement from the employee when making substantial changes to their role, compensation, or work conditions.
  • Provide Notice: Since a constructive dismissal is effectively a termination of the current employment agreement, you can put a new agreement in place by providing sufficient notice, but that can be months or even years.
  • Document Decisions: Maintain detailed records of discussions and agreements regarding changes.
  • Address Workplace Issues: Take proactive steps to prevent and address toxic or hostile work environments.
What should I do if an employee objects to a change?
  • Evaluate the Objection: Assess whether the change is essential to business operations and whether it significantly alters the employment terms. If it is not a substantial change, you can insist upon it; if the employee leaves, it would be a resignation.
  • Consider Reversing the Change: If feasible, reversing the decision may resolve the issue.
  • Negotiate Solutions: Explore alternative solutions with the employee.
  • Consult an Employment Lawyer: Seek legal advice to determine the best course of action and mitigate potential risks.
What are the potential consequences of constructive dismissal claims?

If an employee successfully claims constructive dismissal, you may be required to provide:

  • Severance pay, which could be up to two years of lost income and benefits
  • Compensation for additional harms, such as mental distress, in certain cases
How much time does an employee have to object to a change?

There is no specific legal time limit, but employees are expected to object within a reasonable time. Delayed objections may be interpreted as acceptance of the change. Prompt communication and resolution are key.

What happens if the situation cannot be resolved?

If the relationship becomes untenable, it may be necessary to negotiate a severance package to avoid prolonged disputes. Alternatively, litigation may be necessary. Early legal advice can help determine the best strategy.

How can an employment lawyer help employers?

An employment lawyer can:

  • Advise on whether a proposed change could lead to constructive dismissal
  • Assist in drafting agreements and communications to mitigate risks
  • Help negotiate resolutions if disputes arise
  • Represent the employer in legal proceedings if necessary

Understanding and managing constructive dismissal risks is essential for maintaining strong employment relationships and avoiding costly legal disputes.

If you have any other questions, our team is available to help you as needed.

Our goal is to provide you with cost-effective, strategic advice to help you handle your employment law matter.

Contact us today.

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