Employers will often need documentation in order to support an employee’s request for accommodation, and employees are obligated to provide necessary information. Employers do not simply need to ‘take you at your word’ when you tell them that accommodations are required.
Seeking accommodation may mean working with your doctor or health care professional to prepare the necessary documentation that supports your request. This does not mean that employers are entitled to your complete health history, or that they need to know your exact diagnosis or treatment plan. Rather, they are entitled to proof that substantiates your request. This will often be in the form of a letter or form from your doctor that describes your limitations, and what accommodations you will need. Similarly, you may need to document your childcare needs and show that they are not more like wants or preferences. Employers can request additional documentation if what you provide initially is insufficient.