FREQUENTLY ASKED QUESTIONS AND ANSWERS

When do employers need to start accommodating?

The requirement for employers to accommodate starts even before the job does. Employers should note as early as posting job advertisements that accommodations will be made available to potential candidates during the interview process. 

No two employees are identical, and even two candidates with similar circumstances may require different accommodations. For example, if visually impaired candidates are asked to prepare mock work products to have their work assessed, one candidate may require the instructions in large print format, and others may be better suited to receiving spoken instructions for the assignment. Potential employees, however, need to remember that employers are not mind readers. Individuals need to request accommodation, and to let employers know what sort of accommodation they are seeking so that an employer can assess if it will be possible and how they can make it work.